At stations and airports, ALL the Special Assistance staff are all themselves a bit ‘ special’ ( needs ).

That’s fantastic… except ffs you try asking ANY of them to do anything other than EXACTLY the thing they always do and there is total confusion.
I’m all for equal opportunities but seriously, people who need assistance could actually benefit from someone with an iota of lateral thinking.
It’s proper Documentary / Gogglebox stuff, every bloody journey!

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